Shipping policy
Shipping
We are proudly a family owned brand but ship our products globally.
All orders shipped from our warehouse in within 2 business days of your purchase:
- Standard Shipping - 4 to 8 business days
FREE or Flat Rate Standard Shipping will be calculated at checkout
Returns and Refunds
Try it, love it or if something is not right, we will pay the cost to return it. We want you to be delighted with your purchase, but if you are not you can return the item within 30 days of receipt and receive a replacement or full refund, provided products have not been used, worn, are not damaged, have original tags, packaging and returned in condition you received them.
Proof of purchase is required when returning an item. If a product is faulty a refund or replacement will be offered. Any refunds will go into the original payment method used when you purchased and will be processed once we receive your return. If something is not right we will pay the cost of returns. Returns for change of mind will be at your own cost. Any returns purchased during a sale period will be at your own cost.
Contact Us
For any queries about our products, your order, returns, or any feedback please contact us using the form below or email info@thecomfyshield.com and one of our team will be in touch.